Global BPO Business Analytics Market 2019 by Company, Regions, Type and Application, Forecast to 2024

Report Id

45985

Publisher Name

Global Info Research

Published Date

2/19/2019

No of Pages

137

Market Scenario

Decision makers worldwide are under tremendous pressure to optimize their business operations, acquire new customers, and increase their market share, thereby driving long-term profitability. Business analytics is used for strategic decision making, enabling organizations to understand their customers, optimize operational cost, and improve business efficiency and competitiveness. The demand for regulatory compliance and transparency is high across sectors such as BFSI and healthcare. Enterprises in these sectors need to comply with regulatory norms such as Basel III and Solvency II. Business analytics outsourcing helps enterprises addresses such compliance requirements by increasing their transparency. The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities. Scope of the Report: Global BPO business analytics industry is highly fragmented, industry vendors are mostly in the India and USA. The market is extremely competitive with vendors competing to gain a greater market share. Players in the market are constantly looking for ways to increase their market share through mergers and acquisitions and partnerships. They are also focusing on differentiating themselves by offering mobile-enabled business analytics solutions, predictive analytics, and cloud-based business analytics services. Among them, Accenture is the world leading player in the global BPO business analytics market with the market share of 17.5% in 2015, in terms of revenue. The BFSI end user segment led the market during 2015, accounting for a market share of more than 23.97%. BFSI organizations worldwide are reaping benefits of business analytics to enhance business productivity and gain competitive advantage. The generation of large volumes of transactional data in this segment is driving the demand for business analytics. Moreover, the growing need to comply with regulatory norms and make them more transparent has propelled the demand for analytics in the BFSI sector. The global BPO Business Analytics market is valued at 16500 million USD in 2018 and is expected to reach 36900 million USD by the end of 2024, growing at a CAGR of 14.3% between 2019 and 2024. The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions. North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of BPO Business Analytics. Europe also play important roles in global market, with market size of xx million USD in 2019 and will be xx million USD in 2024, with a CAGR of xx%. This report studies the BPO Business Analytics market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the BPO Business Analytics market by product type and applications/end industries. Market Segment by Companies, this report covers Accenture Cognizant Genpact IBM TCS HP Tech Mahindra Capgemini Wipro EXL NTT DATA(Dell) WNS Global Minacs Infosys Mu Sigma Aegis Market Segment by Regions, regional analysis covers North America (United States, Canada and Mexico) Europe (Germany, France, UK, Russia and Italy) Asia-Pacific (China, Japan, Korea, India and Southeast Asia) South America (Brazil, Argentina, Colombia) Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Market Segment by Type, covers HR Procurement F&A Customer Care Logistics Sales & Marketing Training Product Engineering Market Segment by Applications, can be divided into BFSI Manufacturing Healthcare Retail Telecom Others

Table of Contents

Table of Contents 1 BPO Business Analytics Market Overview 1.1 Product Overview and Scope of BPO Business Analytics 1.2 Classification of BPO Business Analytics by Types 1.2.1 Global BPO Business Analytics Revenue Comparison by Types (2019-2024) 1.2.2 Global BPO Business Analytics Revenue Market Share by Types in 2018 1.2.3 HR 1.2.4 Procurement 1.2.5 F&A 1.2.6 Customer Care 1.2.7 Logistics 1.2.8 Sales & Marketing 1.2.9 Training 1.2.10 Product Engineering 1.3 Global BPO Business Analytics Market by Application 1.3.1 Global BPO Business Analytics Market Size and Market Share Comparison by Applications (2014-2024) 1.3.2 BFSI 1.3.3 Manufacturing 1.3.4 Healthcare 1.3.5 Retail 1.3.6 Telecom 1.3.7 Others 1.4 Global BPO Business Analytics Market by Regions 1.4.1 Global BPO Business Analytics Market Size (Million USD) Comparison by Regions (2014-2024) 1.4.1 North America (USA, Canada and Mexico) BPO Business Analytics Status and Prospect (2014-2024) 1.4.2 Europe (Germany, France, UK, Russia and Italy) BPO Business Analytics Status and Prospect (2014-2024) 1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) BPO Business Analytics Status and Prospect (2014-2024) 1.4.4 South America (Brazil, Argentina, Colombia) BPO Business Analytics Status and Prospect (2014-2024) 1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) BPO Business Analytics Status and Prospect (2014-2024) 1.5 Global Market Size of BPO Business Analytics (2014-2024) 2 Manufacturers Profiles 2.1 Accenture 2.1.1 Business Overview 2.1.2 BPO Business Analytics Type and Applications 2.1.2.1 Product A 2.1.2.2 Product B 2.1.3 Accenture BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.2 Cognizant 2.2.1 Business Overview 2.2.2 BPO Business Analytics Type and Applications 2.2.2.1 Product A 2.2.2.2 Product B 2.2.3 Cognizant BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.3 Genpact 2.3.1 Business Overview 2.3.2 BPO Business Analytics Type and Applications 2.3.2.1 Product A 2.3.2.2 Product B 2.3.3 Genpact BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.4 IBM 2.4.1 Business Overview 2.4.2 BPO Business Analytics Type and Applications 2.4.2.1 Product A 2.4.2.2 Product B 2.4.3 IBM BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.5 TCS 2.5.1 Business Overview 2.5.2 BPO Business Analytics Type and Applications 2.5.2.1 Product A 2.5.2.2 Product B 2.5.3 TCS BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.6 HP 2.6.1 Business Overview 2.6.2 BPO Business Analytics Type and Applications 2.6.2.1 Product A 2.6.2.2 Product B 2.6.3 HP BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.7 Tech Mahindra 2.7.1 Business Overview 2.7.2 BPO Business Analytics Type and Applications 2.7.2.1 Product A 2.7.2.2 Product B 2.7.3 Tech Mahindra BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.8 Capgemini 2.8.1 Business Overview 2.8.2 BPO Business Analytics Type and Applications 2.8.2.1 Product A 2.8.2.2 Product B 2.8.3 Capgemini BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.9 Wipro 2.9.1 Business Overview 2.9.2 BPO Business Analytics Type and Applications 2.9.2.1 Product A 2.9.2.2 Product B 2.9.3 Wipro BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.10 EXL 2.10.1 Business Overview 2.10.2 BPO Business Analytics Type and Applications 2.10.2.1 Product A 2.10.2.2 Product B 2.10.3 EXL BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.11 NTT DATA(Dell) 2.11.1 Business Overview 2.11.2 BPO Business Analytics Type and Applications 2.11.2.1 Product A 2.11.2.2 Product B 2.11.3 NTT DATA(Dell) BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.12 WNS Global 2.12.1 Business Overview 2.12.2 BPO Business Analytics Type and Applications 2.12.2.1 Product A 2.12.2.2 Product B 2.12.3 WNS Global BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.13 Minacs 2.13.1 Business Overview 2.13.2 BPO Business Analytics Type and Applications 2.13.2.1 Product A 2.13.2.2 Product B 2.13.3 Minacs BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.14 Infosys 2.14.1 Business Overview 2.14.2 BPO Business Analytics Type and Applications 2.14.2.1 Product A 2.14.2.2 Product B 2.14.3 Infosys BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.15 Mu Sigma 2.15.1 Business Overview 2.15.2 BPO Business Analytics Type and Applications 2.15.2.1 Product A 2.15.2.2 Product B 2.15.3 Mu Sigma BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.16 Aegis 2.16.1 Business Overview 2.16.2 BPO Business Analytics Type and Applications 2.16.2.1 Product A 2.16.2.2 Product B 2.16.3 Aegis BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 3 Global BPO Business Analytics Market Competition, by Players 3.1 Global BPO Business Analytics Revenue and Share by Players (2014-2019) 3.2 Market Concentration Rate 3.2.1 Top 5 BPO Business Analytics Players Market Share 3.2.2 Top 10 BPO Business Analytics Players Market Share 3.3 Market Competition Trend 4 Global BPO Business Analytics Market Size by Regions 4.1 Global BPO Business Analytics Revenue and Market Share by Regions 4.2 North America BPO Business Analytics Revenue and Growth Rate (2014-2019) 4.3 Europe BPO Business Analytics Revenue and Growth Rate (2014-2019) 4.4 Asia-Pacific BPO Business Analytics Revenue and Growth Rate (2014-2019) 4.5 South America BPO Business Analytics Revenue and Growth Rate (2014-2019) 4.6 Middle East and Africa BPO Business Analytics Revenue and Growth Rate (2014-2019) 5 North America BPO Business Analytics Revenue by Countries 5.1 North America BPO Business Analytics Revenue by Countries (2014-2019) 5.2 USA BPO Business Analytics Revenue and Growth Rate (2014-2019) 5.3 Canada BPO Business Analytics Revenue and Growth Rate (2014-2019) 5.4 Mexico BPO Business Analytics Revenue and Growth Rate (2014-2019) 6 Europe BPO Business Analytics Revenue by Countries 6.1 Europe BPO Business Analytics Revenue by Countries (2014-2019) 6.2 Germany BPO Business Analytics Revenue and Growth Rate (2014-2019) 6.3 UK BPO Business Analytics Revenue and Growth Rate (2014-2019) 6.4 France BPO Business Analytics Revenue and Growth Rate (2014-2019) 6.5 Russia BPO Business Analytics Revenue and Growth Rate (2014-2019) 6.6 Italy BPO Business Analytics Revenue and Growth Rate (2014-2019) 7 Asia-Pacific BPO Business Analytics Revenue by Countries 7.1 Asia-Pacific BPO Business Analytics Revenue by Countries (2014-2019) 7.2 China BPO Business Analytics Revenue and Growth Rate (2014-2019) 7.3 Japan BPO Business Analytics Revenue and Growth Rate (2014-2019) 7.4 Korea BPO Business Analytics Revenue and Growth Rate (2014-2019) 7.5 India BPO Business Analytics Revenue and Growth Rate (2014-2019) 7.6 Southeast Asia BPO Business Analytics Revenue and Growth Rate (2014-2019) 8 South America BPO Business Analytics Revenue by Countries 8.1 South America BPO Business Analytics Revenue by Countries (2014-2019) 8.2 Brazil BPO Business Analytics Revenue and Growth Rate (2014-2019) 8.3 Argentina BPO Business Analytics Revenue and Growth Rate (2014-2019) 8.4 Colombia BPO Business Analytics Revenue and Growth Rate (2014-2019) 9 Middle East and Africa Revenue BPO Business Analytics by Countries 9.1 Middle East and Africa BPO Business Analytics Revenue by Countries (2014-2019) 9.2 Saudi Arabia BPO Business Analytics Revenue and Growth Rate (2014-2019) 9.3 UAE BPO Business Analytics Revenue and Growth Rate (2014-2019) 9.4 Egypt BPO Business Analytics Revenue and Growth Rate (2014-2019) 9.5 Nigeria BPO Business Analytics Revenue and Growth Rate (2014-2019) 9.6 South Africa BPO Business Analytics Revenue and Growth Rate (2014-2019) 10 Global BPO Business Analytics Market Segment by Type 10.1 Global BPO Business Analytics Revenue and Market Share by Type (2014-2019) 10.2 Global BPO Business Analytics Market Forecast by Type (2019-2024) 10.3 HR Revenue Growth Rate (2014-2024) 10.4 Procurement Revenue Growth Rate (2014-2024) 10.5 F&A Revenue Growth Rate (2014-2024) 10.6 Customer Care Revenue Growth Rate (2014-2024) 10.7 Logistics Revenue Growth Rate (2014-2024) 10.8 Sales & Marketing Revenue Growth Rate (2014-2024) 10.9 Training Revenue Growth Rate (2014-2024) 10.10 Product Engineering Revenue Growth Rate (2014-2024) 11 Global BPO Business Analytics Market Segment by Application 11.1 Global BPO Business Analytics Revenue Market Share by Application (2014-2019) 11.2 BPO Business Analytics Market Forecast by Application (2019-2024) 11.3 BFSI Revenue Growth (2014-2019) 11.4 Manufacturing Revenue Growth (2014-2019) 11.5 Healthcare Revenue Growth (2014-2019) 11.6 Retail Revenue Growth (2014-2019) 11.7 Telecom Revenue Growth (2014-2019) 11.8 Others Revenue Growth (2014-2019) 12 Global BPO Business Analytics Market Size Forecast (2019-2024) 12.1 Global BPO Business Analytics Market Size Forecast (2019-2024) 12.2 Global BPO Business Analytics Market Forecast by Regions (2019-2024) 12.3 North America BPO Business Analytics Revenue Market Forecast (2019-2024) 12.4 Europe BPO Business Analytics Revenue Market Forecast (2019-2024) 12.5 Asia-Pacific BPO Business Analytics Revenue Market Forecast (2019-2024) 12.6 South America BPO Business Analytics Revenue Market Forecast (2019-2024) 12.7 Middle East and Africa BPO Business Analytics Revenue Market Forecast (2019-2024) 13 Research Findings and Conclusion 14 Appendix 14.1 Methodology 14.2 Data Source

Methodology

This research report involves complete picture of the market with the help of in-depth secondary and primary research. This research report studies several aspects of the market and analyze vital industry influencers. Extensive secondary research has been conducted using paid as well as open access data sources in order to gather information on the market and parent market. These key findings are then analyzed and validated with the help of in-house data models and primary discussions with key industry participants and experts across the value chain

research-methodology

Research Tools and Models

  • Top-Down Approach and Bottom-Up Approach
  • QFD Modeling for Market Size and Share Calculation
  • Regression, Variable and Impact Analysis
  • Penetration Modeling

Qualitative Research

  • It comprises briefing about market dynamics and business opportunities and strategies.
  • Finally, all the research findings are validated through interviews with in-house industry experts, freelance consultants and key opinion leaders etc.

Quantitative Research

It involves various mathematical tools, models, projection, and sampling techniques. It involves following steps:

  • Identification of market variables and market size derivation
  • Assessment of future prospects, opportunities and market penetration rates by analyzing product commercialization, regional trends etc.
  • Evaluation historical market trends and derivation of present and future year-on-year growth trends

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